Vibelights.com Orange, CA Ph: 714 727-6384 Location visits are currently by appointment only. vibelights@yahoo.com SHIPPING Please allow 1 to 2 business days for processing of your order. During the busiest summer months, July and August, please allow an additional 1-2 days for order processing. We will make every effort to give Overnight orders priority, but will fill other orders in the order they are received. Orders placed after 12pm PST will not be processed until the following business day. Orders placed on Weekends or Holidays will not be processed until the following business day. $7.00+ USPS Priority (with tracking) Only available inside the US $20+ USPS Overnight Express (with tracking) Only available inside the US $7.50+ USPS to Canada (tracking not available, 5-7 day delivery) $15+ USPS International (tracking not available, 5-15 day delivery to most countries) $50+ USPS International Express (DHL)(with tracking, 2-4 day delivery to most countries) Return Policy Vibelights.com tests all products before they are shipped to ensure their proper performance. If the item you receive is defective, please return the defective unit in its original packaging within 5 business days from the date the package arrived, and Vibelights.com will replace it or refund it for the full purchase price. Packages shipped back after 5 business days will receive store credit only! Please e-mail us at vibelights@yahoo.com before returning the defective product. Include all applicable order information with your return to ensure that there are no delays in processing. Broken CCFL's need not be returned, just Email and a replacement will be sent. This garauntee on CCFL bulbs does not extend beyond delivery of the product. Thank You